Customer Service

Company: Atlas Screen Supply
Contact: Chris Thomas
Email:chris@atlasscreensupply.com
Phone: 847/233-0515
Fax: 847/233-0506

Immediate opening for an outgoing energetic individual for Customer Service in Screen printing Industry.

* Attracts potential customers by answering product and service questions; suggesting information about other products and services.

* Opens customer accounts by recording account information.

* Maintains customer records by updating account information.

* Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

* Maintains financial accounts by processing customer adjustments.

* Recommends potential products or services to management by collecting customer information and analyzing customer needs.

* Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:
Customer Service, Quality Focus, Problem Solving, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking