Sr. Sales Support Associate

Prudential Financial companies serve individual and institutional customers worldwide and include The Prudential Insurance Company of America, one of the largest life insurance companies in the United States. These companies offer a variety of products and services, including life insurance, mutual funds, annuities, pension and retirement-related services and administration, asset management, banking and trust services, real estate brokerage franchises, relocation services and, through a joint venture, retail securities brokerage services. For more information, visit www.prudential.com

Internal Sales Assistants are expected to provide sales support to the Sales Staff members assigned. Daily activities include serving as a liaison for Sales Personnel, clients, brokers, and our home office contacts. In addition, organizing all proposals through completion with the various internal departments, and following up on various items for project management in the office. They will be responsible for accessing our rating system with the appropriate competitive window adjustments, additional discounts, plan design adjustments, and proposal development. Obtaining License and Appointment designation through the State and Prudential is required. They are responsible for ensuring daily activity activities as outlined by process and procedures are in line with compliance and auditing standards. Sales Assistants are required to work closely with their assigned sales managers and have a comprehensive knowledge of the prospect and client base, broker relationships, key contacts, products offered, and sales strategies for key brokers. Candidates should have three or more years of experience in the insurance industry in sales or customer service. They are responsible for organizing and upkeep of the office, as well as various other administrative duties for their assigned Sales Personnel. Office upkeep should include ensuring shared office equipment and supplies are available and in working order. As a senior SA, this position is required to work on special projects throughout the year, serve as a resource for new hires for the first six months and also serve as a backup for their team leader as designated. Senior SA’s may work on more complex cases as required for their office or their backup office and must have required product and underwriting knowledge to support more complex cases. It is expected that to accomplish the above-mentioned objective, the SA must possess sufficient knowledge, work independently, and provide timely results. They must be customer focused and be able to converse with our producers.

Previous insurance/sales support experience is highly desired. Overtime may be required during peak periods.
· Ability to multitask
· Strong verbal and written communications skills
· Strong organization and time management skills
· Ability to prioritize and change directions quickly
· Deadline driven
· Strong focus on customer service
· Solution oriented individual
· Self-motivated
· The successful candidate must possess excellent Microsoft Office skills, Lotus Notes knowledge and the ability to adapt quickly to specific window based applications.

Prudential is an Equal Opportunity/Affirmative Action Employer and is committed to diversity in its workforce.