Relationship Specialist

Job Description

Relationship Specialist

 

 

Reports to: SVP, Business Development

Department: Business Development

Location: Chicago

 

 

 

Rewards Network (AMEX: IRN), headquartered in Chicago, Illinois, is a leading provider of marketing services and loyalty programs to the restaurant industry, seeks a [Title of Position]. Thousands of participating restaurants and other merchants across North America benefit from the Company's extensive email, internet and print marketing efforts; member ratings/feedback and other business intelligence; customer loyalty programs; and access to capital through the purchase of dining credits. In conjunction with leading airline frequent flyer programs, club memberships, and other affinity organizations, Rewards Network provides over three million members with incentives, including airline miles, loyalty/reward program points, and Cashback Rewards(SM) savings. Additional details about Rewards Network can be found atwww.rewardsnetwork.com.

 

 

SUMMARY:

 

Rewards Network (RN) has an immediate opening for a Relationship Specialist position reporting to the SVP of Business Development.  This individual will be responsible for managing and cultivating assigned partner relationships in a variety of loyalty-driven industry categories that may include: airline, financial services (credit card industry), hotel/travel, Fortune 500 corporations, and promotion and marketing companies.

 

 

 

ESSENTIAL FUNCTIONS:

 

Specific responsibilities will include:

• Working with different payment card issuers to develop loyalty program complements (e.g., dining program earning opportunities).
• Developing comprehensive marketing strategies and campaigns that optimize revenue earning opportunities for existing and new partner relationships through member acquisition, retention, reengagement, etc.
• Coordinating and managing the day-to-day system requirements for partner program support and member benefit administration
• Project management of various initiatives that include the capture of permission-based email addresses
• Assessing the attractiveness of new business opportunities, forecasting revenue potential and recommending partner expansion initiatives
• Identifying, researching, and analyzing potential areas of strategic expansion
• Developing and maintaining competitive analysis of comparable industry services

 

 

REQUIREMENTS:

 

The ideal candidates will be self-motivated and goal-oriented. They will also have:

• A minimum of seven years experience working in bankcard loyalty with a major payment card issuer (or card association) is a major plus. Alternative experience in either agency or business development capacities specializing in financial services, with direct involvement in client or account development and management, would also be appropriate
• Loyalty marketing and/or consumer marketing competencies
• Excellent communication and analytical skills, with significant experience crafting proposals and making presentations
• Experience with e-commerce and internet-oriented businesses and partnerships
• Facility with financial analysis and the ability to assess the prospective profitability of partnerships
• An undergraduate degree is required, as is a background in any of the following fields: bankcard loyalty, partnership management, management consulting, direct marketing, advertising, direct response, sales management, or loyalty marketing
• A willingness and capacity for travel is required

 

In addition, we offer:

• Medical
• Dental
• Life Insurance
• Long and short term disability plans
• Immediate eligibility for 401(k) plan with company match 

If you have an interest and meet these requirements, we encourage you to forward your resume including salary history in Word format immediately to czuraski@rewardsnetwork.com .    EOE. Please include the title of the position in the subject line – Relationship Specialist.