CUSTOMER RELATIONS REPRESENTATIVE

The American Health Information Management Association (AHIMA) is the premier association of health information management (HIM) professionals. AHIMA's 50,000 members are dedicated to the effective management of personal health information needed to deliver quality healthcare to the public. Founded in 1928 to improve the quality of medical records, AHIMA is committed to advancing the HIM profession in an increasingly electronic and global environment through leadership in advocacy, education, certification, and lifelong learning.

AHIMA has an immediate need for CUSTOMER RELATIONS REPRESENTATIVES
Successful candidates will have the desire and personal energy to make a positive difference in a not-for-profit environment. Customer Relations is part of Marketing and Sales team

Our ideal candidate:
Has a customer focused and caring attitude
Is a great team player and is self motivated
Believes in life-long learning
Must possess a strong customer-centered philosophy and develop an understanding of and agreement with the Association guiding Principles and Values
Has a true desire to help others

Requirements:
Strong communications skills, both verbal and written
Positive personality and the ability to work successfully with a variety of professional levels
Good organizational and multi-tasking skills
The ability to manage a variety of projects simultaneously
Proficiency in Microsoft Office applications
Ability to input data at a minimum of 45 WPM
Customer service, call center and/or sales experience
The ability to communicate with customers through a variety of means—via telephone; e-mail, fax, or regular mail correspondence
Knowledge of adherence and workforce procedures a plus
Bachelor’s degree
Knowledge of Health Information Management a plus.

AHIMA’s employees work collaboratively to achieve great things. Interested, qualified candidates should submit a resume and cover letter with salary history to:

Jobs@ahima.org
Fax: 312/233-1479
Apply online: http://www.ahima.org/employment, where you can also view all current open positions.

AHIMA
Attn: Human Resources
233 North Michigan Avenue, 21st floor
Chicago, IL 60601
(312)233-1500 (fax)
HR@ahima.org
http://www.ahima.org

AHIMA is proud to be an equal opportunity/affirmative action employer. We welcome and encourage diversity in our workforce.

Only resumes including salary history and the experience as outlined above will be considered.