Product Data Specialist

Wilton Products Inc., a leading designer and marketer of cake decorating, housewares, crafts and home décor products has an immediate opportunity for a Product Data Specialist in our Customer Service department. This position is located at our corporate headquarters in Woodridge, Illinois. For more information on Wilton, visit our website at www.wilton.com.

Job Summary:

Champion product administration and data synchronization duties required throughout the organization.
The ability to understand and gain expertise in multiple processing systems.

· Receive information to be entered into the system.
· Reviews source documents to determine accuracy and completeness of information; follows up to correct or complete data.
· Logs source documents in and out.
· Input information in pre-described formats; verifying data entry ensuring accuracy.
· Updates records to include deleting, changing or adding data to files.
· Transfers data between formats; checking messages sent to and from computers.
· Maintains computerized collection and tracking of relevant data.
· Organizes workflow.
· Produces database summaries, statistics and reports as requested.
· Assists in implementing:
- Data entry protocols and procedures
- Trains back up personnel in all functions of the position
- Consults with appropriate individuals to solve problems and facilitate effective communication
- Provides recommendations for equipment and system enhancements as developments occur.
· Diagnosis problems by using established fact-finding procedures, knowledge of processes and procedures, and familiarity with related programming practices.
· Participate in the analysis of user project proposals; identify potential problem areas, and recommends optimum approaches for project path.
· Participates in the development, implementation, installation, and testing of applications software.
· Participates in the development of training material and assists in conducting training and workshops.
· Work with internal and external sources to implement and maintain global data synchronization.
· Provides on-call support and problem resolution for end internal and Customer users.
· Keeps abreast of new developments and Customer trends through different media sources: Website, reading material and conferences.
· Performs related duties as required.

Requirements:
· 3–5 years Customer Service, Supply Chain, Product Administration, or Global Data Synchronization is desirable
· Experience in a fast paced, high volume, process oriented environment
· Strong technical skills (Excel, Access and Outlook)

Our benefits package includes life/health/dental/vision insurance, 401(k), paid vacation & holidays, tuition assistance and employee discounts on our products.

To Apply:
Email your resume in an MSWord Format and your salary requirements to Katie Hope, Recruiting Associate at: careers@wilton.com or fax to: 630-810-2408. Wilton is an Equal Opportunity Employer EEO-M/F/D/V