Cafe Supervisor

COMPANY Borders
JOB TYPE All Year/Full-time
WAGES To be discussed
Hourly
LOCATION #058 - 830 N Michigan
830 N Michigan
Chicago, IL 60611

Job Overview
Supports whole store functions by executing store and Company objectives, delivering results in sales and customer experience while ensuring employee satisfaction. Supervisors in the store are responsible for the customer experience, the sales floor and execution of daily store operations.

Responsiblities:

Support Management Team in driving sales, financial management, and ensuring that store profit, productivity and audit goals are met.
Driving sales and exceptional customer service through effective Service Management.
Providing leadership by fostering a sense of teamwork.

Coaching & mentoring, to ensure that staff understand all policies, programs & standards.
Providing oral and written feedback to the staff as directed by store management team.
Supporting management initiatives and corporate directives through positive sales floor interactions.

Assist with providing orientation and ongoing training to staff.
Monitoring productivity and performance of hourly staff and/or assigned teams.
Ensure operations daily including opening and closing the store and assisting management team with cash handling throughout the day.

Access to all areas of the store, including master store key, alarm code, and safe combinations.
Other tasks as necessary to support the Management Team.
Ensuring that profit and productivity goals in the Cafe are met through driving sales and inventory management.
Assisting with tracking product usage and waste, and otherwise helping to manage overall inventory.

Maintaining federal, state, and municipal safety and sanitary requirements as well as company standards.
Ensuring that food items, beverages, and merchandise items are company standard offering, consistently presented and priced properly to maximize sales.

Thank you for your interest in Borders! Borders offers many hourly positions at locations across the country and hiring needs vary. Once you complete the online application process, you will be contacted by the store if there is an opening and you are selected to interview for a position.