Conservation Specialist

Aon is a global leader in risk management, insurance and reinsurance brokerage, human capital and management consulting, and outsourcing with more than 43,000 employees in 500 offices in more than 120 countries. We integrate customized services, leverage expertise across industries and apply business knowledge to our clients' strategic goals. Aon helps clients anticipate how change intersects with opportunity. Each of our clients has unique business needs, so we have developed expertise for a complete range of business processes, products and industries. Aon’s account and relationship managers form a comprehensive perspective of our clients’ organizations, matching our expertise to their business strategy.

POSITION SUMMARY: Currently, we have an excellent career opportunity available for a Customer Service Specialist (Conservation) in the Uptown Chicago offices of Combined Insurance Company of America, a wholly owned subsidiary of Aon Corporation.


ESSENTIAL DUTIES: Work with customers via inbound calls and outbound dialer. Assists customers wanting to discontinue insurance by reviewing benefits of products and/or resolving service and claims issues. Assist in collection of premiums currently due or past due. (Training is 1-3 month and involves on the job training, classroom and one-on-one coaching. Must be able to obtain Illinois Producer license--company provides training and pays fees for 2 sittings.)


REQUIRED SKILLS & EXPERIENCE: Previous customer service or call center experience helpful-previous experience with a predictive dialer helpful-previous insurance, conservation very helpful. Excellent communication/interpersonal skills. PC proficiency. Ability to speak Spanish or French Canadian very helpful.


REQUIRED EDUCATION: High school diploma. Some college helpful.

Aon offers competitive compensation, exceptional benefits, continuing education & training, a unique internal advancement program, and tremendous potential with a growing worldwide organization.

Aon's professionals are unwavering in their client focus and integrity. We promote diversity, professional development, frugality and stewardship, applying a disciplined non-bureaucratic approach to help our clients realize their business potential. Drawing on our experienced team as a competitive advantage, Aon employees have the freedom to take risks, foster innovation, champion for change and replicate best practices.

For more information about Aon Corporation, visit our website at http://www.aon.com

Aon is an equal opportunity employer committed to a diverse workforce. M/F/D/V

DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.


Education: High School or GED